What we do - Customer Service Genie
With CustomerServiceGenie we develop tailor-made solutions for B2B partners to support them in bridging gaps between customers and companies.
The CustomerServiceGenie solutions digitize expertise and perception on the personal needs of a company.
We use technologies like computer vision, AI and machine learning as parts of data science
We support our customers to digitize processes that are analogous nowadays due to complex data or required human knowledge / experience.
We develop parts of solutions that are licensed by our customers to be used within their own projects.
- Digitize machine type plate recognition
- (Spare) part recognition
- Digitize handbook / part catalogue data in a way that we can infer / recommend actions