Customer Service Genie

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Customer Service Genie

With Customer Service Genie we develop tailor-made solutions for B2B partners to support them in bridging gaps between customers and companies.

The Customer Service Genie solutions digitize expertise and perception on the personal needs of a company.

We use technologies like computer vision, AI and machine learning as parts of data science.

We support our customers to digitize processes that are analogous nowadays due to complex data or required human knowledge / experience.

We develop parts of solutions that are licensed by our customers to be used within their own projects.

  • Type Plate Reader

    Digitize machine type plate recognition

  • Genie Reader

    Extraction of large data sets

    E.g. manuals, requirement files/contracts

  • (Spare) part recognition

    Detection of broken parts